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Manage your vehicle loan
Now that you’ve purchased your vehicle, we’d like to introduce our services that will help you manage your vehicle installment loan.
Start by setting up your online account from the customer portal. It’s a convenient way to make payments, review your contract information, view your payment history, enroll in automatic payments and more.
FAQ
How will I receive monthly statements?
We’ll mail you a statement each month if you are not enrolled in recurring ACH. Please note that you’re responsible for making each payment on time, regardless of when your statement arrives. You will also be able to access your statement through your online account.
How do I access my account online and make electronic ACH payments?
Visit autofinance.associatedbank.com to set up your online account. You will need your account number, SSN and zip code to enroll. Once your online profile has been created, you will be able to conveniently make electronic ACH payments, view payment information and history, enroll in automatic payments and more.
What is the payment mailing address?
Associated Bank, N.A.
75 Remittance Drive, Suite 1738
Chicago, IL 60675
How do I make a payment by phone?
Make a payment anytime using our automated system at 833-599-2585.
Agents are also available during business hours to assist with taking payments.
Business Hours:
Monday – Thursday, 7 a.m. – 10 p.m. CT
Friday, 7 a.m. – 8 p.m. CT
Saturday, 8 a.m. - 4:30 p.m. CT
What is the mailing address for general inquiries?
Associated Bank, N.A.
P.O. Box 1368
Williamsville, NY 14231
What if I am a dealer looking for more information?
Learn more about the Associated Bank Auto Finance dealer network.
Customer online portal
Dealers
Learn more about the Associated Bank Auto Finance dealer network.
Call 833-599-2585
Auto Finance Dedicated Customer Care
Monday–Thursday, 7 a.m. – 10 p.m. CT
Friday, 7 a.m. – 8 p.m. CT Saturday, 8 a.m. - 4:30 p.m. CT